Cross Hotel Kyoto, Kyoto

I absolutely loved my stay at this hotel! The rooms were very clean and spacious, perfect for my family of 4, and the modern Japanese style bathroom with a bathtub was a nice touch. The location was superb, just a short walk to many shops and restaurants, making everything so convenient. The dining experience was one of the best I've encountered in Japan, offering a mix of Western flavors and delicious Japanese breakfast choices. The service was top-notch with attentive staff always ready to assist. However, some areas could get a bit noisy at night, but overall, it was a fantastic experience.

I felt at home on Kiyamachi street side, where my room embraced me with a slightly warm, thick blanket that kept me cozy during my enjoyable five-day stay in Kyoto. The hotel location is lively and convenient for exploring the heart of Kyoto, offering a pleasant and relaxing atmosphere despite being near the main road.

I loved the hotel's modern Japanese style rooms, which were clean and spacious, making for a very comfortable stay. However, the location felt a bit dull due to its proximity to another building, despite being a rare find in the bustling Kyoto city centre.

I was pleasantly surprised by the room upgrade offered, even though it was slightly out of my budget, and appreciated the spaciousness for my family with young kids. The constant cold draught in the room was a bit uncomfortable, especially with the air conditioning off, but overall, the room size was larger than expected. The lobby's air conditioning was a bit too cold for extended stays.

The hotel offers rooms that can be made completely dark, ensuring a comfortable and spacious stay, bigger than typical Japanese hotels. The service was top-notch with excellent amenities such as dry cleaning, housekeeping, laundry, welcome drink, and tours/ticket assistance. The location is superb, close to the market, Gion, and train stations, but occasionally noisy at night. The dining experience was delightful with a variety of delicious options including hand-made pasta. Overall, a great choice with fantastic rooms and service, despite some noise in the area.

I was pleasantly surprised when an upgrade to a bigger room with a window was offered, even though it didn't fit our travel budget. The rooms were quiet, spacious, and efficient, providing a comfortable stay. However, the lack of effort for a room without a window was a downside, and the lobby's air conditioning made it too cold for longer stays.

My stay at the hotel was fantastic! The rooms were very clean and spacious, featuring a nice modern Japanese-style bathroom with a bathtub. Although there were no English channels on the massive TV, the staff was incredibly polite and helpful. The location was superb, offering easy access to city buses and boasting comfy beds with a wonderful view of the mountains. The dining experience was top-notch, with a variety of fresh fruits and even spinach, beetroot, and carrot shots. Overall, a great hotel with some minor room for improvement.

The hotel is perfectly situated, offering a spacious room with a huge and comfortable bed, though it can get a bit warm if you forget to adjust the temperature. The superior King room is impressively roomy compared to others in Japan, featuring ample lighting and space for two chairs with a large TV, albeit with limited English channels except for the news.

The hotel offers spacious and modern rooms that are very comfortable, and the darkening system ensures a restful sleep at a very fair price. The service is attentive with amenities like dry cleaning, housekeeping, and a welcome drink, though some aspects can be improved. The location is superb, with easy access to buses for exploring the city and excellent views for people-watching while enjoying complimentary Lavazza coffee. The dining experience, while not the best, is still enjoyable with a variety of options. Facilities are well-kept, offering a pleasant stay overall.

The hotel offers spacious rooms with double beds, quite large for Japan, making it comfortable for four adults. The location is very useful, close to the market and Gion district, and near two train stations, allowing easy access to tourist sites by walking. The dining options are very good, especially the bar in the evening, but prices are on the higher side.